Copa Airlines' cancellation policy allows you to cancel your flight and request a refund if the conditions of your fare allow it, and in some other situations explained below. The amount of the refund will depend on the conditions of your rate.
Below is a summary of Copa Airlines' cancellation policy:
Any ticket can be canceled within 24 hours if you put your reservation on hold when making it online. If you don't pay within 24 hours, it will be canceled automatically.
If Copa Airlines cancels your flight, you are eligible to claim a refund for your canceled flight (or take the alternative flight offered to you if you wish).
If your flight is significantly delayed, you may qualify for a refund.
If a passenger, passenger companion or close relative dies or is seriously ill, the passenger can cancel the flight and receive a refund, subject to the presentation of valid documentary evidence.
Tickets issued between September 1, 2021, and July 31, 2022, can be exchanged free of charge (but not refunded) as long as they are used within 1 year of the issue date or before December 31, 2022.
If you are denied boarding due to overbooking, you are eligible for a full refund (you may also be eligible for compensation).
https://www.cancellation-policy.com/copa-airlines-cancellation-policy