Go to the URL https://account.live.com/resetpassword.aspx. Select the 'I forgot my password' option. Select “Reset Password”. Enter the Windows Live ID that requires the password reset. Select "I forgot my password" and click "Next". This will start the reset process. Enter your Microsoft account and fill out the captcha. The Microsoft account is the @ outlook.com address that you want to change the password for. Choose how you'd like to receive your reset code. https://www.reset-password.com/email/account-live-com-acsr/